Cancel or Modify
At Eira Home, we aim to process and ship orders as quickly as possible. While we allow changes within the first 24 hours after your order is placed, please note that after this period, it becomes difficult to cancel or modify your order.
Order Cancellation
- Within 24 Hours of Order Placement:
You can cancel your order within 24 hours of placing it. To request a cancellation, please contact us at phone: +1 210-384-1936 or email: support@eirahome.co with your order number. If the order has not yet shipped, we will issue a full refund to your original payment method. - After 24 Hours:
After the 24-hour window, orders are typically shipped, making cancellation difficult. If your order has already shipped, you will need to follow our Return & Refund Policy once you receive the item.
Order Modifications
- Within 24 Hours of Order Placement:
You may request changes to your order (e.g., size, color, or shipping address) within 24 hours. Please contact us promptly, and we will confirm whether the modification can be processed. - After 24 Hours:
As orders are usually shipped after 24 hours, it becomes challenging to make modifications. If your order has already shipped, modifications cannot be made. You can refer to our Return & Refund Policy if you wish to exchange the product once received.
Important Information:
- Fast Processing: Our efficient processing means most orders are shipped within 1-2 business days. We recommend double-checking your details before confirming your order.
- Refunds for Cancellations: For cancellations made within the 24-hour period, refunds will be processed within 3-5 business days.
If you have any questions or need help, our customer service team is here for you!
Eira Home
- Phone: +1 210-384-1936.
- Email: support@eirahome.co
- Address: 5781 Dogwood Drive East, Crestview, FL 32539, United States.
- Get support Mon-Sat from 8 AM8-PM Central Time.